FAQ
Help Centre
Frequently Asked Questions
Effective date: 1 November 2025
Everything you need to know about wrapping the Bowdoir way. Still stuck? We're an email away.
Popular Questions
What exactly is a Bowdoir gift wrap?
It's a reusable fabric gift bag with a drawstring and ribbon closure. You slip the gift inside, cinch the top, and tie the bow — no wrapping paper, tape, or scissors required.
Are the bags reusable?
Yes. They're made to be used season after season. After the holidays, fold them away — or repurpose them as storage, makeup, or jewelry pouches.
What sizes are available?
Most designs come in Small, Medium and Large, with a few specialty shapes (a tall bottle wrap and an oversized sack for bulky gifts). Exact dimensions are listed on each product page.
How do I care for them?
Machine wash cold on a gentle cycle and lay flat or hang to dry. Remove the ribbon first if it's a separate tie. Avoid bleach. Velvet and satin styles are best steamed rather than ironed.
Do you ship to my country?
We ship across the United States, Canada, Australia and most of the world. See our Shipping Policy for rates and estimated delivery times.
Can I return a gift wrap?
Yes — unused items in original condition can be returned within 30 days of delivery. See our Refund Policy for full details.
How can I contact you?
Email our team at info@bowdoir.com. We reply within 24 hours, Monday–Friday (U.S. Eastern Time).
Shipping at a Glance
| Destination | Method | Cost | Estimated Delivery |
|---|---|---|---|
| United States | Standard | FREE over $75 · otherwise $5.99 | 5–8 business days |
| United States | Expedited | $13.99 | 3–6 business days |
| Canada & Australia | Standard International | $9.99 | 10–16 business days |
| Rest of World | Standard International | $9.99 | 10–16 business days |
Order processing: 1–2 business days before dispatch. Orders placed after 12:00 PM ET, or on weekends and public holidays, begin processing the next business day.
U.S. duties & taxes: Orders shipped within the United States are sent DDP (Delivered Duty Paid) — the price you pay at checkout is final, with no additional duties on delivery.