Privacy Policy

This Privacy Policy explains what personal information Bowdoir collects, how we use it, and the choices you have.

Who We Are

Bowdoir is operated by LONGSTAR HOLDING GROUP LIMITED, Flat C2, 6/F, Hang Fung Ind Bldg Phase II, 2G Hok Yuen Street, Hunghom, Kowloon, Hong Kong. For any privacy question, contact info@bowdoir.com.

Information We Collect

• Order information — name, shipping and billing address, email, phone, and order details.
• Payment information — processed by our payment providers; we receive confirmation and the last four digits, never your full card number.
• Usage information — device, browser, pages viewed and similar analytics collected through cookies.

How We Use It

• To process, fulfil and deliver your orders.
• To provide customer support and respond to enquiries.
• To send order updates and, where you opt in, marketing emails.
• To improve our store, prevent fraud, and meet legal obligations.

Sharing

We share personal information only with the service providers who help us run the store — payment processors, shipping carriers, email and analytics providers — and only as needed. We do not sell your personal information. We may disclose information where required by law.

Cookies

We use cookies to keep your cart working, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling some may affect functionality.

Data Retention

We keep order records for as long as needed to fulfil the purposes above and to comply with tax, accounting and legal requirements, after which we securely delete or anonymize them.

Your Rights

Depending on where you live, you may have the right to access, correct, delete or port your personal information, and to object to or restrict certain processing. To exercise these rights, or to unsubscribe from marketing, email us at info@bowdoir.com. See also Your Privacy Choices.

Children

Our store is not directed to children under 16 and we do not knowingly collect their information.

Changes

We may update this policy; the current version is always posted on this page.